How to Order :

1. To begin shopping, find the first item you wish to purchase and enter the desired quantity in the field provided.

2. Press the button to add the item(s) to your shopping cart.

3. A new window will pop-up to confirm your selection. From there, you can proceed to the checkout or close the window to continue shopping. You can view your cart or checkout at any time by pressing any one of the buttons.

Note: If you're using pop-up blocker software, the confirmation window may not appear, but the items are still added to the cart.

All prices are in Canadian Dollars (CAD)

Items with a "lock" icon () are for CRFA members only

Payments:

We honour MasterCard, Visa, American Express and Diners Club credit cards.

Personal cheques are accepted but shipment will not occur until after your cheque is cleared.  Money orders will ensure quicker processing, if a credit card is not available.

Shipping:

Please note all prices include shipping and handling.

Orders within Canada and the U.S. are shipped via Canada Post unless otherwise arranged. Courier service can be arranged, with the courier charged to the customer's invoice, unless a courier account number is available.

Please allow two to four weeks for delivery.

Customer Returns:

Codes of Practice purchased in bulk for educational purposes are returnable to CRFA at the end of term.  Books must be clean, unmarked and in re-saleable condition. Returns must be shipped prepaid and the invoice number must be provided.  Permission to return is required.  A $10 re-stocking fee will be charged for each return shipment.  A refund will be issued less the re-stocking fee.

Returns for other reasons will be assessed at our discretion.

All other books and research reports are non-refundable.

Further Details:

For further details, please contact research@crfa.ca.